Inspect against clear requirements
Define critical features, measurement methods, sampling and acceptance criteria. Agree how suspect parts will be identified and handled.
Capabilities
Product Quality Inspection & Root Cause Analysis
Find problems. Understand causes. Verify improvements.
Discuss your requirementsQuality in practice
Connect the finding to the fix.
- Requirement
- What should the product do?
- Evidence
- What does the investigation show?
- Effectiveness
- Did the change prevent a repeat?
Quality work starts with a clear requirement. We inspect against it, investigate failures and help put lasting improvements into practice.
Know what meets the spec.
Understand what doesn’t.
Find the cause of the failure
Compare samples and production records. Check the measurement method, materials, tooling and process conditions, then test the likely causes.
Check that the fix works
Agree actions, owners and dates. Verify the changes and review later production to see whether the problem has been resolved.
From finding to follow-upA report should help
A report should help
resolve the problem.
Keep the requirement, findings, cause, action and follow-up connected. A list of defects alone doesn’t explain what needs to change.
- 01 / Requirement
- The agreed specification and test method
- 02 / Findings
- Samples, measurements and defect patterns
- 03 / Cause & action
- Supported causes, changes and owners
- 04 / Follow-up
- Evidence from later production
What you can share
- Specifications and acceptance criteria
- Defect samples, inspection data and affected batches
- Process history and previous corrective actions
What the work can deliver
- Inspection and measurement requirements
- Quality analysis supported by observations and tests
- Corrective-action plan and follow-up findings
Quality support can address an isolated issue or ongoing problems with a product already in production or in use.
Does the same supplier defect keep coming back? →From an inspection finding to a decision
A defect description needs an agreed requirement and a reliable way to measure it. Where results disagree, check the measurement setup and acceptance criteria before deciding whether the supplier process has changed. Keep suspect parts and relevant batch information available for investigation.
Separate immediate containment from permanent correction. Sorting or replacing a batch can reduce current exposure, but does not establish that the underlying cause has been removed. Define the evidence and follow-up period needed to judge the change.
Settled before we start
The questions worth answering first.
- What exactly is the defect, and how is it measured?
- A defect needs a definition, a measurement method, a sampling plan and an acceptance criterion. Where results disagree, the measurement setup is checked before the process is blamed.
- Why did the existing control miss it?
- There are two questions, not one: why the defect occurs, and why inspection did not stop it. Fixing only the first leaves the escape route open.
- How do we confirm the fix held?
- Actions get owners and dates, then later production is reviewed against the agreed criterion over a defined follow-up period. A replacement shipment or a training record is containment, not proof.
